Help

MTMehdi

Recruit
Dec 16, 2024
2
0
1
Hello. I can still log into my Bannerlord Online account and I remember my email. However, I lost access to my old Steam account that was linked to it. Now I am using a new Steam account and I get the message that my account is linked to another Steam account. Can you help unlink the old Steam account so I can use my new one?
 

moonlight.exe

Administrator
Staff member
Nov 12, 2020
435
199
43
Hello. I can still log into my Bannerlord Online account and I remember my email. However, I lost access to my old Steam account that was linked to it. Now I am using a new Steam account and I get the message that my account is linked to another Steam account. Can you help unlink the old Steam account so I can use my new one?
Hello. Account linking happens only once.
There is no mechanism to unlink and link new account.
 

MTMehdi

Recruit
Dec 16, 2024
2
0
1
Hello. Account linking happens only once.
There is no mechanism to unlink and link new account.
I understand that account linking happens only once. However, I still have access to my Bannerlord Online account and I remember my email. I only lost my old Steam account, and I had some progress in the game. Is there any exception or any way to help in this specific case? I would really appreciate it.
 

SyncWolf

Veteran
Oct 17, 2021
807
173
43
Netherlands
I understand that account linking happens only once. However, I still have access to my Bannerlord Online account and I remember my email. I only lost my old Steam account, and I had some progress in the game. Is there any exception or any way to help in this specific case? I would really appreciate it.

Account linking was introduced 2 years ago. Considering you've linked, it couldn't have been all that long since you used the old Steam.

My recommendation is to contact Steam and try to retrieve your steam account. I imagine you have multiple games on that account that you'd like to get access to as well.