(Guide) d3d Device context - lock texture failed GPU has been suspended

SyncWolf

Veteran
Oct 17, 2021
559
105
43
Netherlands
Troubleshooting Guide
Your game has crashed and you've received this error message? Then read this post on how to resolve this.

Error: d3d_device_context_ -> Map at rglGPU_device::lock_texture Failed! The GPU device instance has been suspended

d3d_device_context.PNG

Shaders Fix
  1. Browse to "C:\ProgramData\Mount and Blade II Bannerlord\".
  2. Delete the "Shaders" folder.
  3. Verify your game files through Steam of the Epic Store. This will download the missing files.
    - Epic Store: Open the Library and click on the 3 dots below Bannerlord. Then choose "Verify".
    - Steam: Right-click on Bannerlord and choose "Properties". Go to "Local Files" and choose "Verify Integrity of game files..."
Update Graphics card drivers
Check for updates to your graphics card (videocard) and install the latest update.

Disable Shaders in Nvidia Control Panel (Nvidia graphics cards only)
  1. Open the Nvidia Control Panel.
  2. Go to "Manage 3D Settings".
  3. Change the "Shader Cache" to "off".
Limit Bannerlord fps
  1. Run Bannerlord Online (or single player if not possible).
  2. Press Escape and go to Options.
  3. Go to Video options.
  4. Reduce the value for "Frame Limited" to 60. This will greatly reduce the CPU load.
 
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Reactions: RoGreat and Tolu

Tolu

Recruit
Aug 2, 2022
1
0
1
Hello Syncwolf, i want to thank you for help! it means the world ! I tried so many solutions but nothing works but this! I am so happy I hope you have a wonderful day! you are a hero! I been trying to fix this for few months it was getting very frustrating but it work in the end but thank you so much for putting out your time to help others! I made this account just to thank you!
 

SyncWolf

Veteran
Oct 17, 2021
559
105
43
Netherlands
Hello Syncwolf, i want to thank you for help! it means the world ! I tried so many solutions but nothing works but this! I am so happy I hope you have a wonderful day! you are a hero! I been trying to fix this for few months it was getting very frustrating but it work in the end but thank you so much for putting out your time to help others! I made this account just to thank you!
Hi Tolu,

I'm glad to hear you were able to solve your issue! That's what these guides are for. Enjoy Bannerlord!
 

HIPhop

Recruit
Sep 12, 2022
1
0
1
Hey, I'm just wondering I have done this can I not load a old save or because after I did this I reloaded an old save and it didn't crash for like 5 minutes so im just wondering about that. And also if you can load an old save then wether it might be the problem with my pc.
 

Ederoth

Recruit
Nov 13, 2023
2
0
1
Troubleshooting Guide
Your game has crashed and you've received this error message? Then read this post on how to resolve this.

Error: d3d_device_context_ -> Map at rglGPU_device::lock_texture Failed! The GPU device instance has been suspended

View attachment 781

Shaders Fix
  1. Browse to "C:\ProgramData\Mount and Blade II Bannerlord\".
  2. Delete the "Shaders" folder.
  3. Verify your game files through Steam of the Epic Store. This will download the missing files.
    - Epic Store: Open the Library and click on the 3 dots below Bannerlord. Then choose "Verify".
    - Steam: Right-click on Bannerlord and choose "Properties". Go to "Local Files" and choose "Verify Integrity of game files..."
Update Graphics card drivers
Check for updates to your graphics card (videocard) and install the latest update.

Disable Shaders in Nvidia Control Panel (Nvidia graphics cards only)
  1. Open the Nvidia Control Panel.
  2. Go to "Manage 3D Settings".
  3. Change the "Shader Cache" to "off".
Limit Bannerlord fps
  1. Run Bannerlord Online (or single player if not possible).
  2. Press Escape and go to Options.
  3. Go to Video options.
  4. Reduce the value for "Frame Limited" to 60. This will greatly reduce the CPU load.
None of this seems to be helping. Are there any other fixes? I haven't had this issue before and this PC is only 1 month old and has no other issues with any other game.
 

SyncWolf

Veteran
Oct 17, 2021
559
105
43
Netherlands
None of this seems to be helping. Are there any other fixes? I haven't had this issue before and this PC is only 1 month old and has no other issues with any other game.
These are the only confirmed possible fixes I'm aware of, but you could try lowering some of the graphics settings to ensure you're not exceeding your GPU memory usage.

Try changing the "Texture Streaming Budget" and "Shader Quality" to see if they have any impact.

EDIT: In case of a gaming laptop, make sure the correct graphics card is selected under the "Video" options. It sometimes has a habbit of going for the Onboard graphics card instead of the proper gaming card.

1700064969482.png
 

Ederoth

Recruit
Nov 13, 2023
2
0
1
These are the only confirmed possible fixes I'm aware of, but you could try lowering some of the graphics settings to ensure you're not exceeding your GPU memory usage.

Try changing the "Texture Streaming Budget" and "Shader Quality" to see if they have any impact.

EDIT: In case of a gaming laptop, make sure the correct graphics card is selected under the "Video" options. It sometimes has a habbit of going for the Onboard graphics card instead of the proper gaming card.

View attachment 1310
It ended up being only one city causing the crash amitatys
 

codeman

Recruit
Nov 28, 2023
1
0
1
same in my case, only amitatys causes this crash. Double checked about 20x times, just to be sure.
Amitatys also causes me to crash. Ive also narrowed it down to Myzea that causes the crash. Tried everything to fix it, at this point im 100% sure it is an issue that needs to be fixed with the mod.
 

SyncWolf

Veteran
Oct 17, 2021
559
105
43
Netherlands
Amitatys also causes me to crash. Ive also narrowed it down to Myzea that causes the crash. Tried everything to fix it, at this point im 100% sure it is an issue that needs to be fixed with the mod.
I haven't seen any feedback from any players on it, but do you experience these same crashes on those maps in single player or only in BO?

Knowing could help narrow it down.
 

FrancisPaymn

Recruit
Nov 28, 2023
1
0
1
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Ferad

Recruit
Dec 5, 2023
2
0
1
Noticing that more people have posted this problem after Nov 2023. Does everyone from Nov 2nd to now have an AMD gpu by chance? They released an updated driver on that day and that is around the time I started having some issues with the game. My most common issue is the d3d one, but I also have an issue where the game will freeze if I spin my character too quickly during a larger scale battle. Don't know if anyone else is having that same problem or if I get to try and figure out two issues haha
 

SyncWolf

Veteran
Oct 17, 2021
559
105
43
Netherlands
Noticing that more people have posted this problem after Nov 2023. Does everyone from Nov 2nd to now have an AMD gpu by chance? They released an updated driver on that day and that is around the time I started having some issues with the game. My most common issue is the d3d one, but I also have an issue where the game will freeze if I spin my character too quickly during a larger scale battle. Don't know if anyone else is having that same problem or if I get to try and figure out two issues haha
Have you tried reducing the frame limiter step mentioned in the guide? It may help reduce the strain on the hardware.

If you believe the drivers for AMD to be related, you could try installing the older drivers to see if the issue disappears.
 

Ferad

Recruit
Dec 5, 2023
2
0
1
Have you tried reducing the frame limiter step mentioned in the guide? It may help reduce the strain on the hardware.

If you believe the drivers for AMD to be related, you could try installing the older drivers to see if the issue disappears.
I dropped the frame limiter down to 100 and it is running much better. No issues in two of my plays so that's a good sign. Thanks for the help.