(Guide) Decryption operation failed

SyncWolf

Veteran
Oct 17, 2021
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Netherlands
Troubleshooting Guide
You're trying to update or launch Bannerlord Online and you've received this error message? Then read this post on how to resolve this.

Error: Could not update game mod! The decryption operation failed, see inner exception.

Decryption.png

This error occurs when the launcher has problems installing the downloaded update.

Insufficient storage space
Check that you have sufficient storage space on the harddrive(s) used by Bannerlord Online.​
Corrupted download
  • The downloaded zip file may have been corrupted during the download. Possible causes include antivirus, firewall or connectivity issues. If available, you can try using a VPN to switch to a different country and download from a different update server.
  • You may also try deleting the Release_0000000000.zip file (numbers vary per language/version) located in the folder of the Bannerlord Online launcher. This will prompt Bannerlord Online to redownload the entire mod.