Steam account unlink request SOLVED (mb)

[arthurmasuku]

Hello,
My Steam account is linked to an unknown Bannerlord Online account, and I cannot access the game.
When I try to log in with Steam, I get the message:
"Your current Steam account is already linked to another Bannerlord Online account."

I need my Steam account to be unlinked from the old account.

Steam username: Woqzenswad
BO account email : omur2010kilic@gmail.com

Please help me unlink my Steam account. Thank you.

 

[arthurmasuku]

if we can't unlink it, what should we do? I want to play the game.

 

[Akialways]

+rez

 

[SyncWolf]

Bannerlord Online does not offer the option to unlink it. When first linked, a warning is given that it can't be reversed. This method is added to prevent account sharing or selling.

 

[arthurmasuku]

Hello Sir,


I noticed an issue with my Bannerlord Online account. I have always used the same Steam account and the same email to play the game. The only thing that happened recently was a computer format. Other than that, nothing has changed—my Steam account and game account are still the same.


However, the game now gives me an error saying I am logged into the wrong Steam account. This should not happen, because I do not have any other Bannerlord Online accounts on any of my emails.
I would also like to mention that I created my Bannerlord Online account on May 4, 2025. That was the first and only time I ever made an account for this game. I even have proof of this — on Discord, there are messages where my friend sent me the official game link and told me how to register. So it is impossible for me to have a second account linked to my Steam.

My friend is also experiencing the same problem, so it seems like this may be a general issue.


Could you please inform us about the cause of this situation and let us know if there is a solution?


Thank you for your time and assistance.


Kind regards.

 

[SyncWolf]

The error is pretty solid in what it says. That steam has been used with another BO account.
If your friend is experiencing the same problem, it makes me wonder if you ever used each others accounts and got them linked that way.

There is no workaround for this. It will only work in the combination that was used to link at the time. A steamname had to be entered when first linking, to verify the steam account being used.

 

[arthurmasuku]

The error is pretty solid in what it says. That steam has been used with another BO account.
If your friend is experiencing the same problem, it makes me wonder if you ever used each others accounts and got them linked that way.

There is no workaround for this. It will only work in the combination that was used to link at the time. A steamname had to be entered when first linking, to verify the steam account being used.

You both have the game? We can't have spent $20 for nothing. If you'd like proof, I can share it with you. We're not even in the same family. We were actively playing the game in May 2025. Is there a solution? Or will we just keep doing this forever?

 

[arthurmasuku]

And I want to state that I do not have another bannerlord account and I do not have another steam account. This is something that happens on your side, I can't do anything about it?

 

[arthurmasuku]

The error is pretty solid in what it says. That steam has been used with another BO account.
If your friend is experiencing the same problem, it makes me wonder if you ever used each others accounts and got them linked that way.

There is no workaround for this. It will only work in the combination that was used to link at the time. A steamname had to be entered when first linking, to verify the steam account being used.

Sir, if you'd like, I can share my SteamID with you, and you can tell me which account my game is linked to, and I can act accordingly. You can help me out via Discord if you'd like.

 

[arthurmasuku]

Ahh, Sir. My bad, İ try wrong e-mail. Thank you for your help